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Crisis Insights Blog

Welcome! The Crisis Insights blog was created for professionals who deal with crises—even if that's not in their job description. Each week, you'll find fresh insights, resources and news on a range of topics.

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Tuesday
Apr232013

Domestic Terrorism and Your Business

The Boston Marathon bombing last week was a grim reminder for many that terrorism can strike within our borders. Should we live in fear? Certainly not. Should we be prepared? Absolutely.

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Tuesday
Apr162013

When Share Price Puts a Value on Brand Reputation

Share price might not be everything – but for many organizations, it's far ahead of whatever is coming in second. Yet research across American companies shows many decision-makers don't seem to be focused on branding issues and threats and the impact those threats can have on reputation and share value.

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Tuesday
Apr092013

Insider Threats are a Serious Cyber Security Issue

While talk of high-profile hackings and advanced persistent threats are on everyone’s mind, it’s important to remember that your own employees hold the potential to become dangerous security threats.

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Tuesday
Apr022013

Free Webinar - ISO 22301: The New Standard for Business Continuity Best Practice

ISO 22301 is the new international standard for Business Continuity Management. In this free webinar, ISO 22301 expert John McGill will help you understand the ISO standard, why it’s important, how to plan for certification, and what building a Business Continuity Management System entails.

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Tuesday
Mar262013

Top Crisis Management Songs

When you're in the midst of the next crisis, imagine that a movie soundtrack is playing while you deal with the incident. What songs would be playing? Members of the Crisis Communications LinkedIn group came up with a clever list of songs.

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Tuesday
Mar192013

The Art of Organizational Resilience: Part 2

In part one of this series, we discussed ways to cope with unpredictable or unanticipated events. Here in part two, we will discuss three cornerstones of successful crisis management – internal communications, testing and practice, practice, practice.

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Tuesday
Mar122013

The Art of Organizational Resilience: Part 1

Part one of a two-part series

Many crisis events can be predicted and planned for, allowing you to create step-by-step walk-throughs. From time to time, though, you will be in a situation that you had no way of predicting and which contains so many possible outcomes that you simply could not imagine all of them, much less create a specific plan to cope.

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Tuesday
Mar052013

How Social Media Advocacy Strategies Can Help Prevent Crises

What if there was a way to decrease your chance of a crisis by using the power of social media to build an army of advocates for your brand? Crises cost money, so it would seem prudent to employ methods of communication that could lessen your losses in the long run.

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Tuesday
Feb262013

Proactive Crisis Management Through Internal Crowdsourcing

Internal crowdsourcing is a relatively new way to recognize crises in their early stages and get eyewitness intelligence from the field. It holds great promise for organizations that are progressive enough to use it.

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Thursday
Feb212013

Horsemeat Scandal Spreads Across Europe

The horsemeat crisis has trotted its way across Europe and beyond. It’s critical that companies involved place a priority on clear, honest communication. They need to follow the Five Tenets of Crisis Communications.

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