Choosing the right spokesperson is always important, especially in a crisis. While it’s easy to just assume this is the CEO’s role, this is one of the four myths of crisis management leadership.
Crisis Insights Blog™
Welcome! The Crisis Insights blog was created for professionals who deal with crises—even if that's not in their job description. Each week, you'll find fresh insights, resources and news on a range of topics.
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This year has seen more than its share of major disasters, including Superstorm Sandy and a crippling drought. It's now estimated that Sandy may become the costliest disaster in US history in terms of money. But there is still much to be thankful for even in the face of these disasters.
Many types of information need to be captured during a response, no matter what the crisis. Paper forms are not a good solution for a number of reasons. Fortunately, there's a better way to collect and standardize vital information.
Infographics about emergency response or crisis management are rare. This infographic from Boris Benko illustrates various aspects of social media use during a response—research statistics, use cases, reference material and a surprising real-life tweet.
As the web connecting all of us grows ever more complex and our reliance on its operation more complete, so does the risk of cyber-security threats creating major crisis risks. Fortunately, there are five practical steps organizations can take to minimize the risk and impact of an information security breach.
Glitches in the supply chain can cost much more than might be imagined. The impact can even affect a company's stock price or shareholder return on investment. When shareholders are not happy, look out.
How how long does it take to recover from a PR crisis? This detailed infographic tracks how three brands responded to major crises, and how public sentiment changed during and after the crisis response.
We've rounded up 15 16 of the best iPhone and iPad and iPod apps that will interest crisis management and disaster response professionals. Most will also be of interest to the average user. These are practical apps that you'll find useful as you do your job.
Android smartphone and tablet users have access to quite a few crisis- and disaster-related apps. Some are 5-star and some aren't worth 5 seconds of your time. We've rounded up 15 of the best apps that will interest crisis management and disaster response professionals...
For those in the United States, Thanksgiving is one of the best-loved holidays, one that often brings back lots of memories. For your Thanksgiving reading pleasure, we present you with 9 unusual, fun or weird facts about “Turkey Day” in America.