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Welcome! The Crisis Insights blog was created for professionals who deal with crises—even if that's not in their job description. Each week, you'll find fresh insights, resources and news on a range of topics.
We'd love to know what you think. Click here to send us feedback, suggest a blog topic, or inquire about being a guest blogger.
Using zombies in disaster response training is nothing new. For years, organizations and government agencies have staged exercises using zombies. And this year is no exception. For your amusement, we present some clever preparedness exercises and a useful infographic...
Here's a nice infographic from OnlineColleges.net that shows the state of social media crisis management at colleges and universities. Surveys show only 22% of universities use social media to communicate during a crisis. It also has some advice from social media consultant Chris Syme...
50 years ago this week, humanity stood on the brink of nuclear war. In what could easily be called the most high-stakes crisis management maneuvering ever, the U.S. and Soviet Union narrowly avoided mutual annihilation. Many parallels can be drawn between the Cuban missile crisis and modern day corporate crises...
Like other powerful tools, social media is a double-edged sword. Its massive reach opens up new horizons of communication, but when your company commits a social media blunder, a LOT of people may notice and talk about it. Fortunately, there are a few simple things that will reduce the risk...
Swift, accurate communication is the most important factor in successfully mitigating a crisis. While there are many articles detailing the methodology behind external communication, the art of internal communications during a crisis is often overlooked...
The 1980’s Tylenol poisoning murders spurred panic, wide-spread fear, and perhaps the best-ever corporate response to a major public relations crisis. James E. Burke was the CEO that led what is widely recognized as a model of exceptional corporate crisis management. There are 5 truths we can learn from Mr. Burke’s handling of the disaster...
Bloody clashes at LonMin’s platinum mine in Africa caused supply shortages and price increases that affected automotive production and other industries. More 40 people lost their lives during the conflict. In this second part of the series, we'll learn two additional supply chain lessons any organization needs to know...
October 29, 2012
