CRISIS INSIGHTS NEWSLETTER

Practical insights, resources, news and more. Your information remains private.

Search
Expert Guide

How to Choose an Emergency Notification System

Download the Guide

Crisis Insights Blog

Welcome! The Crisis Insights blog was created for professionals who deal with crises—even if that's not in their job description. Each week, you'll find fresh insights, resources and news on a range of topics.

We'd love to know what you think. Click here to send us feedback, suggest a blog topic, or inquire about being a guest blogger.

Subscribe to the Crisis Insights newsletter and receive the free eBook, "Best of Crisis Insights", the most popular articles from the blog.

SHARE THIS BLOG

 
Thursday
Jun052014

Crisis Leadership: Leadership Behavior to Avoid During a Crisis

Some leadership qualities and actions that would be expected and appreciated during normal operating circumstances can and do backfire in a crisis situation. Crisis leadership is a delicate dance of knowing when to take control, when to collaborate and when to recognize the strength of others. Listed below are some behaviors a leader might exhibit during a crisis situation that can fail miserably.

Click to read more ...

Wednesday
Jun042014

Business Continuity for Hospitals: What to Do Before Disaster Strikes

Hospitals must take a holistic approach to business continuity planning. How will you communicate to the staff? How will you access critical patient records? What if a third-party provider is impacted? Take a look at the risks for patients, staff, equipment and operations and prioritize them. Anything that disrupts your ability to provide 24/7 care to your patients qualifies as a disaster.

Click to read more ...

Thursday
May222014

Ineffective Crisis Response Cost Target CEO/CIO their Jobs


Last December retail giant, Target, fell victim to a data breach in which hackers broke into their point-of-sale system and obtained personal information and credit card numbers impacting 110 million customers. This was one of the largest data breaches in history and it exposed major shortcomings in Target’s crisis response readiness which led to the recent departure of chief executive, Gregg Steinhafel and CIO, Beth Jacobs.

Click to read more ...

Thursday
May222014

Study Indicates Business Continuity Management Maturity Growing

A recent survey released by Continuity Insights suggests there is still significant room for improvement in business continuity management (BCM) program maturity across organizations of all sizes and industries. As shown below, only 5.8% of respondents rated their program maturity as Level 6 – Synergistic, meaning that cross-functional coordination allows for upstream and downstream testing of business continuity plans.

Click to read more ...

Tuesday
May132014

5 Steps to Effective Crisis Preparation, Part 3

Crisis plans must be rehearsed and exercised

An actor would not go on stage after just flipping through the script a couple of times. Once you have your business continuity plan or crisis response plan together, it's time for dress rehearsal—exercises and drills...

Click to read more ...

Tuesday
May062014

5 Steps to Effective Crisis Preparation, Part 2

Effective crisis training creates a more efficient response

When it’s crisis time, you need as many helping hands as possible. Having the entire organization on-board will save time and give you more problem-solvers. With the right support systems, you can get more work done with less time spent...

Click to read more ...

Tuesday
Apr292014

5 Steps to Effective Crisis Preparation, Part 1

 

Being prepared is an essential part of crisis management, but it seems that a new corporate giant is caught without a clue on an almost daily basis. In this three-part series, I’ll get you on your way to effectively preparing for crises, as well as addressing common mistakes...

Click to read more ...

Tuesday
Apr222014

Infographic: Public Health Preparedness and Response

In today’s global economy, public health emergencies such as flu pandemics, natural disasters, chemical accidents and bioterrorism can wreak havoc on the health of your employees, business continuity and economic security. What steps can you take to preserve and protect your business before a crisis strikes?

Click to read more ...

Tuesday
Apr082014

Going on the Offense During a Crisis

If the company has the reputation of being an upstanding corporate citizen, it will be easier to earn trust to resolve the crisis. This allows the company to go on the offense to tell its side of the story.

Click to read more ...

Tuesday
Apr012014

See Groundbreaking Apps at the Continuity Insights Conference

We'll be exhibiting in booth 200 at the Continuity Insights Management Conference in New Orleans on April 28-30. Come see a demonstration of the groundbreaking mobile apps that are changing the game for Business Continuity and crisis management professionals.

Click to read more ...